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Carer's Leave Policy

In April 2024, new legislation came into force allowing employees with caring responsibilities to have a statutory right to unpaid statutory carer's leave from day one of employment. 
This policy outlines: 

  • Entitlements
  • Definitions of dependants
  • Whether time off is paid or unpaid
  • How to make requests
  • Postponing Carer's Leave

Carer's Leave Policy

  • Terms and Conditions of Sale

    These Terms of Purchase set out how you (the User) can make purchases from our Site. Please read them carefully. We pride ourselves in providing a high level of customer service and ensuring that you are clear in respect of all of your rights relating to your purchase. Ahead of making any purchase you will be asked to tick a box on our Site which says “I Accept the Terms and Conditions of Sale”. In ticking that box, you will be accepting the terms set out here.

    We are based in the UK and our Terms of Purchase are governed by UK legislation. Our digital documents can be downloaded worldwide but are applicable only to UK based businesses. 

    The Terms of Use for our Site and our Privacy Statement can be found on separate pages. 

    It is always our aim that you will be fully satisfied with your purchase. Should you have any questions about your purchase we will be happy to assist. 

    Purchase Terms for Non-Customised Products and Digital Downloads

    We are proud of our How to HR Toolkit and the results which our clients achieve from them. If you buy a How to HR Toolkit document you are purchasing a digital Microsoft Word file which you will receive via email automatically once your payment has been processed. You can then download and save to your device. As you receive this file instantly you will not be entitled to receive a refund so do check that you are purchasing the correct product or service to meet your needs. Your other statutory rights to a refund remain in place in the usual way.

    Please be advised that we reserve all rights to our intellectual property for both our customised and non-customised products and services. This means that whilst you are free to use the download digitally or print out a copy for personal use you are not permitted to copy, distribute, adapt, edit or share any of our products with third parties.

    Should you have any problems with downloading your file or be unable to access the download please email us, placing ‘Tech Query’ in the subject field and send your email to 


    The prices are as quoted on the website for each item. Prices do include VAT.

    We may change our prices at any time but changes will not affect any order in respect of which we have already sent you an order confirmation.

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