Ask HR: How do I handle poor performance without breaking trust?
“I run a small business with a close-knit team, and I’m dealing with an employee who just isn’t performing at the level I need. They’re not a bad person and they clearly care, but deadlines are being missed, the quality of work is inconsistent, and I’m starting to feel like I’m picking up the slack or constantly checking their work. I’ve had a few informal conversations and tried to give feedback, but nothing seems to stick long-term. I don’t want to micromanage or damage morale, but I also can’