People Support - HR advice when you need it, without the full retainer
An Expert in Your Corner. Without the Overhead
For business owners who manage their team confidently day to day - but want a real HR expert on hand when something comes up that they shouldn't have to Google their way through.
You're not a first-time employer fumbling through a contract. You know your team, you know how to manage people, and most of the time you've got it handled.
But sometimes something happens. Someone goes off sick and it starts getting complicated. You need to have a difficult conversation and you want to make sure you handle it right. A situation arises and your gut says you need a second opinion before you act.
That's what People Support is for. Not daily hand-holding - a genuine HR expert you can call when it matters, who already knows your business and can give you a straight answer without the three-day turnaround of a cold enquiry.
Twelve hours of HR support per year. Use it when you need it.
WHAT'S INCLUDED
Exactly what you need. Nothing you'll never use.
12 HOURS OF HR SUPPORT PER YEAR
Use it when something comes up. A difficult conversation, a performance issue, a situation you want to handle correctly before it escalates. Advice from someone who knows employment law and isn't going to hedge every answer with a legal disclaimer.
ACCESS TO THE HOW TO HR TOOLKIT & TRAINING
The full document library and step by step guides, so you have the right templates to hand when you need one. Updated as the law changes.
A TEAM THAT KNOWS YOUR BUSINESS
You're not starting from scratch every time something comes up. We know who you are, how you operate, and what you've already got in place. That context matters when advice needs to be fast.
PAYG GIVES YOU HOURS.
PEOPLE SUPPORT GIVES YOU A RELATIONSHIP
You could call us on a pay-as-you-go basis when something comes up. Plenty of people do, and it works well for genuinely one off situations.
But there's a difference between calling a consultant cold and calling someone who already knows your business. With People Support, we know your team, your setup and your history before you pick up the phone. That means faster advice, better context, and no time wasted getting up to speed on the basics every time.
Twelve hours is enough for most stable teams with the occasional bump. And if things change and you start needing more - People Growth scales with you.
The best time to have an HR expert is before you need one urgently.
People Support means we're already in your corner when something goes wrong.
IS THIS THE RIGHT FIT?
PEOPLE SUPPORT IS FOR YOU IF...
✅You manage your team confidently but want an expert avaialble when something tricky comes up.
✅You have a small, relatively stable team - you're not dealing with people issues every week.
✅You already have your documents in place and don't need them rebuilt from scratch.
✅You want continuity - someone who knows your business, not a different consultant every time.
PEOPLE SUPPORT PROBABLY ISN'T FOR YOU IF...
⚠️You need your contracts and handbook built or reviewed. People Foundations is the better fit.
⚠️You need HR support more regularly. If you're dealing with people issues most months, People Growth will give you the hours you actually need.
⚠️You have a genuinely one-off situation and no ongoing need - PAYG might serve you better right now.
People Foundations vs People Support: the same price, different jobs. Support gives you advice hours. Foundations gives you documentation. Some clients take both. If you're not sure which fits, book a call. We'll figure it out together.